Accessibility Statement
This statement was last updated on November, 20 2025
Miller Coaching Services is committed to ensuring that our website, millercoachingservices.com, is accessible to all individuals, including people with disabilities. We strive to provide an inclusive and user-friendly online experience that complies with applicable federal accessibility laws, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, as well as the accessibility standards and best practices recognized in the State of Maryland.
Accessibility Adjustments On This Site
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the industry standard referenced by federal agencies and the State of Maryland for digital accessibility. These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.
To meet these goals, we take the following steps:
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Regularly evaluate our website for accessibility barriers.
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Integrate accessibility into website design, content updates, and development practices.
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Provide text alternatives for non-text content.
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Ensure compatibility with screen readers and assistive technology.
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Maintain keyboard-navigable features.
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Use sufficient color contrast and readable typography.
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Offer accessible forms, labels, and error notifications.
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Continuously train staff and contractors on accessibility best practices.
Ongoing Accessibility Efforts
Miller Coaching Services recognizes that digital accessibility is an ongoing process. We are continually improving our website and digital offerings to enhance usability for all visitors. We consult recognized standards, review user feedback, and collaborate with accessibility professionals as needed.
Feedback, Assistance, & Accessibility Requests
If you experience any difficulty using our website or would like to request an accommodation under the ADA or applicable Maryland laws, we want to hear from you.
Contact Us:
Please include:
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A description of the issue you encountered
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The page or feature where the problem occurred
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Your preferred method for us to contact you
We will respond promptly, typically within 2 business days and work to resolve the issue or provide the information you need in an accessible format.
Third Party Content
While we strive to ensure full accessibility on pages we directly control, the website may include embedded content, third-party tools, or external links. Some may not fully meet accessibility standards. We encourage vendors and partners to comply with WCAG 2.1 AA and take reasonable steps to make third-party content accessible whenever possible.
Formal Complaints
If you believe your rights under the ADA or relevant Maryland laws have been violated, you may also file a complaint with:
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U.S. Department of Justice Civil Rights Division
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Maryland Office of the Attorney General – Civil Rights Division
We strongly encourage you to contact us directly first so we can address the issue quickly and effectively.